Site Reliability Engineer

Microsoft's Azure Customer Experience (CXP) Customer Reliability Engineering (CRE) Team is seeking a passionate Site Reliability Engineer to join their world-class customer reliability initiatives. This role is part of Azure Engineering's top-level pillar that leads customer-centric experiences at scale.

The position involves working on one of Microsoft's most exciting products - Azure, where you'll be responsible for improving customer experience, diagnosing and troubleshooting mission-critical customer applications, and driving platform reliability improvements. You'll work directly with customers, support teams, and engineering to ensure optimal service delivery and reliability.

As a Site Reliability Engineer, you'll be accountable for various aspects of Azure's platform reliability, including availability, resiliency, and uptime at scale. The role requires participation in on-call rotations, collaboration with engineering teams, and driving continuous improvement through customer feedback and data analysis.

The ideal candidate will bring strong technical expertise in cloud platforms, automation skills, and a deep understanding of high availability and disaster recovery principles. You'll need excellent communication skills to work effectively with diverse stakeholders, from high-profile customers to executive management.

This is a hybrid role based in Sydney, allowing up to 50% work from home, offering a perfect balance between collaborative office work and remote flexibility. Microsoft provides comprehensive benefits including industry-leading healthcare, educational resources, parental leave, and investment opportunities.

The role offers exciting opportunities to work on cutting-edge cloud technology while directly impacting customer success. You'll be part of a team that values customer empathy, technical excellence, and continuous innovation, making it an ideal position for someone passionate about reliability engineering and customer success at scale.

Join Microsoft's Azure team to help shape the future of cloud computing while working with some of the industry's brightest minds in a collaborative, innovation-driven environment.