Solutions Support Engineer (L5) - Delivery

Netflix's Engineering Support Organization is seeking a Solutions Support Engineer to join their Delivery Engineering team. This role is crucial in supporting the systems used by Netflix engineers to test and deploy thousands of changes daily. The position combines technical expertise in software delivery infrastructure with strong customer service skills.

The ideal candidate will have extensive experience in CI/CD, deployment pipelines, container management, and distributed systems troubleshooting. You'll be responsible for monitoring customer requests, solving complex technical issues, and improving support automation. The role requires strong programming skills in languages like Java, JavaScript, or Python, and expertise with tools such as Kubernetes and GitHub.

Netflix offers a unique culture that values independence and innovation. The compensation package is highly competitive, ranging from $100,000 to $720,000, with the flexibility to choose between salary and stock options. The company provides comprehensive benefits including health plans, mental health support, and generous paid time off.

Working in the Engineering Support Organization, you'll be at the forefront of empowering Productivity Engineering to scale customer support effectively. This role offers the opportunity to impact Netflix's internal developer community while working with cutting-edge technology in a remote-friendly environment. The position requires 5+ years of relevant experience and offers significant growth potential in a company that's reshaping global entertainment.