AI Developer - ACS Business Process

We're looking for a Senior Developer within the Customer Success Org with AI (Artificial Intelligence) focus to join our Customer Success Operations team. You will become a specialist in our business domain and take the time to deeply understand our internal Customer Success AI goals. These would be inhouse created AI implementations primarily using Oracle Cloud Infrastructure GenAI/RAG functionality and Cohere LLM models, along with development integration with our internal instance of the NetSuite product.

This role is for someone who wants to help design the architecture of new and integrated AI functionality within the Customer Success organization as well as drive and discuss clean software design. You care about quality as well as clean code, code reviews, and can understand the business need of key stakeholders within the Customer Success Organization.

In this role, you will work with cutting-edge AI technologies, including:

• Oracle Cloud Infrastructure GenAI/RAG functionality
• Cohere LLM models
• NetSuite integration
• Prompt engineering and model optimization
• AI solution architecture and implementation

You will be part of a dynamic team focused on innovating customer success operations through AI implementation, working closely with stakeholders to understand business needs and translate them into technical solutions. The role offers significant opportunities for growth and innovation in AI development while working with enterprise-scale systems.

Oracle offers a comprehensive benefits package, including medical, dental, and vision insurance, 401k, parental leave, and opportunities for professional development. We're committed to fostering an inclusive environment where innovation thrives and work-life balance flourishes.

Join us to be at the forefront of AI implementation in enterprise customer success, working with the latest technologies while making a significant impact on how Oracle delivers value to its customers.