Application Support Engineer

Oracle is seeking an experienced Application Support Engineer to join their team. This role combines technical expertise in Java and SQL/PLSQL with operational support responsibilities, making it an excellent opportunity for engineers interested in maintaining and improving enterprise-scale applications.

The position requires 4+ years of experience in L1/L2 Support, with a strong foundation in Java and SQL/PLSQL development. You'll be responsible for monitoring and maintaining complex applications deployed across multiple countries, requiring both technical depth and broad system knowledge. The role involves using modern monitoring tools like App Dynamics, performing database operations, and automating routine tasks using shell scripts and SQL queries.

As an Application Support Engineer at Oracle, you'll be part of a world-leading cloud solutions provider with over 40 years of industry experience. The role offers exposure to enterprise-scale systems and the opportunity to work with cutting-edge technology while solving real-world challenges. You'll be involved in various aspects of application support, from troubleshooting code and database issues to managing change requests and creating documentation.

The ideal candidate should be ITIL certified and have experience with ServiceNow Portal and organizational change procedures. Strong communication skills are essential, as you'll be interacting with various stakeholders and contributing to knowledge base articles. The role requires flexibility for shift work and weekend support, reflecting the critical nature of the systems you'll be supporting.

This position offers the opportunity to work with a global leader in enterprise software, providing essential support for complex, multi-country deployments while continuing to develop your technical and operational skills. You'll be part of a company that values innovation, integrity, and inclusive growth, with competitive benefits and opportunities for professional development.