Database Cloud Solution Engineer – Golden Gate, Mysql

Oracle is seeking a Database Cloud Solution Engineer specializing in Golden Gate and MySQL technologies to join their Customer Success Services (CSS) organization. This role combines deep database expertise with cloud computing, focusing on delivering exceptional post-sales support and solutions to Oracle's customer base. The position involves managing and supporting customer environments in Oracle Cloud Infrastructure (OCI), ensuring optimal performance, availability, and security.

The ideal candidate will have extensive experience with Oracle technologies, including 7+ years of DBA work with highly scalable distributed systems, and specific expertise in Golden Gate (5+ years) and MySQL (5+ years). Knowledge of Oracle Database, RAC, DataGuard, and performance tuning is essential. The role requires strong problem-solving abilities and a commitment to customer satisfaction.

As a Staff-level position, you'll be responsible for scaling systems sustainably through automation and tooling, managing incident response, and driving root cause analysis. You'll work closely with development teams to maintain operational health of core compute services and evolve systems for better scalability and reliability.

Oracle offers a compelling opportunity to work with cutting-edge cloud technology while solving complex technical challenges. The company's 40+ year history of innovation and global presence provides a stable yet dynamic environment for career growth. The position is based in Zapopan, Mexico, requiring fluency in both English and Spanish.

This role is perfect for someone who combines technical expertise with customer service skills, as you'll be the primary point of contact for customers while working with internal teams to implement best practices and resolve complex technical issues. The position offers the chance to work with enterprise-scale systems and contribute to the evolution of cloud infrastructure solutions.