Database Senior Support Engineer - Software Development and Windows

Oracle is seeking a Database Senior Support Engineer for Software Development and Windows to serve as the technical interface for customers, OEMs, and VARs. This role focuses on delivering high-quality post-sales support and solutions to Oracle's customer base while serving as an advocate for customer needs.

The position requires extensive experience in software development, particularly with PL/SQL, Java, and Oracle drivers for Microsoft technologies. You'll be responsible for resolving complex technical issues, maintaining product expertise, and working closely with development teams to improve products and fix code issues.

As a senior member of the support organization, you'll handle varied and complex duties utilizing independent judgment. The role involves researching and developing solutions to customer issues, contributing to knowledge management, and participating in product improvement programs. You'll need to maintain up-to-date expertise in Oracle database technologies and related products.

The ideal candidate will have 5+ years of software development experience, strong communication skills, and a deep understanding of Oracle RDBMS concepts. You'll work in a dynamic environment, participating in weekend rotations and shifts as needed, while maintaining high standards of customer service.

Benefits include comprehensive medical, dental, and vision insurance, 401(k) with company match, paid parental leave, and various other financial and wellness benefits. The position offers competitive compensation ranging from $44,900 to $126,100 per annum, with potential equity opportunities.

This role provides an excellent opportunity to work with cutting-edge database technologies while solving complex technical challenges for Oracle's global customer base. You'll be part of a world-leading cloud solutions provider with a 40+ year track record of innovation and success.