Functional Analyst Support Engineer

Oracle's CSS MCS organization is seeking a Techno-functional Support Professional to join their diverse and highly skilled team. This role combines technical expertise with customer service excellence, focusing on providing support for Oracle's SaaS products. The position requires a strong foundation in computer science with hands-on experience in Java/Python programming and cloud technologies.

As a Functional Analyst Support Engineer, you'll be responsible for troubleshooting complex technical issues, creating innovative solutions, and ensuring high customer satisfaction. You'll work closely with Oracle Development, Sales, and Support teams, becoming a technical subject matter expert for mission-critical IT environments.

The ideal candidate should have 0-2+ years of experience, with strong analytical and problem-solving skills. You'll be working in a collaborative environment where you'll handle multiple complex problems while providing consultation to technical advisors. The role offers opportunities for growth and learning in cloud computing, microservices, and enterprise software solutions.

Oracle offers a comprehensive benefits package, including medical, dental, and vision insurance, retirement options, and work-life balance initiatives. As a world leader in cloud solutions, Oracle provides an innovative environment where you can contribute to cutting-edge technology while working with industry leaders across various sectors.

This position is based in Zapopan, Mexico, and requires fluency in both English and Spanish. Join Oracle to be part of a company that has been at the forefront of technology innovation for over 40 years.