Global Critical Engagement Manager

Oracle is seeking a Critical Engagement Manager for their Global Critical Engagement team, focused on resolving complex technical customer situations worldwide. This role involves leading and actively participating in customer engagements across the Storage Virtualization & Operating System (SVOS) portfolio. The position requires balancing support, development, and engineering team needs while advocating for customers. The ideal candidate will have 6+ years of experience in the high-technology industry, strong analytical skills, and excellent communication abilities. They will be responsible for driving resolution of complex technical issues, coordinating cross-functional teams, and reporting to executives. The role offers comprehensive benefits including healthcare, 401(k), paid time off, and stock purchase options. This is an opportunity to join a leading cloud solutions provider with a 40+ year track record of innovation and integrity.