Monitoring Solution Design Engineer

Oracle is seeking an experienced Monitoring Solution Design Engineer to join their Support organization. This role combines technical expertise with customer service excellence, focusing on delivering post-sales services and solutions to Oracle's customer base. The position requires a strong background in system administration, monitoring solutions, and cloud technologies.

As a Monitoring Solution Design Engineer, you'll serve as a crucial link between Oracle and its customers, handling both technical and non-technical inquiries while maintaining high levels of customer satisfaction. Your responsibilities will include troubleshooting complex systems, implementing monitoring solutions, and providing expert guidance on Oracle's various platforms and services.

The ideal candidate brings 6-10+ years of experience in technical support or similar roles, with deep knowledge of cloud platforms (especially OCI), system administration, and monitoring tools. You'll need to demonstrate expertise in various areas including operating systems, databases, middleware, and networking concepts. Strong analytical and problem-solving skills are essential, as is the ability to communicate effectively with customers and internal teams.

This role offers competitive compensation ranging from $70,600 to $141,200 annually, along with comprehensive benefits including medical coverage, 401(k) matching, flexible vacation, and various other perks. You'll be joining a world leader in cloud solutions, working with cutting-edge technology and contributing to solutions that impact businesses globally.

The position is based in Illinois, United States, offering the opportunity to work with a diverse team in a dynamic, fast-paced environment. Oracle provides a supportive workplace culture that values innovation, collaboration, and professional growth, making it an excellent opportunity for someone looking to advance their career in technical support and solutions engineering.