Oracle is seeking a Principal Business Intelligence Cloud Technical Support Engineer to join their expanding Fusion Applications Technologies Business Intelligence Support Team. This role offers a unique opportunity to shape the future of Oracle Customer Support, with a hybrid work model requiring one day per week at the Bucharest office.
As a Senior Support Engineer, you'll serve as the technical interface between Oracle and its customers, OEMs, and VARs, focusing on resolving complex issues related to Oracle's BI products and cloud technologies. The role requires deep expertise in Oracle's BI suite, including OTBI, BI Publisher, and BICC, along with strong technical skills in SQL, data warehousing, and system integration.
The ideal candidate brings 6-10+ years of experience, with at least two years specifically in BI or Cloud products. You'll need strong diagnostic abilities, advanced English communication skills, and the ability to work independently while managing multiple priorities. This position offers the chance to work with cutting-edge cloud technologies while contributing to Oracle's growing cloud community.
Oracle provides a comprehensive benefits package including medical, dental, vision insurance, retirement options, and work-life balance initiatives. As a global leader in cloud solutions, Oracle offers a stable yet innovative environment where you can grow your career while working with industry-leading technologies and customers.
This role is perfect for a technical expert who enjoys solving complex problems, has strong communication skills, and wants to be part of shaping the future of cloud technology support. Join Oracle's team and help drive the next generation of cloud-based business intelligence solutions.