Principal Cloud Operation Engineer

At Oracle Cloud Infrastructure (OCI), we build the future of the cloud for Enterprises as a diverse team of creators and inventors. We act with the speed of a start-up, with the scale of the leading enterprise software company globally. The Compute organization is core to OCI, responsible for providing VM and BM compute power - fundamental to cloud infrastructure.

As a Principal Cloud Operation Engineer, you'll work with product teams on shared full stack ownership of services and technology areas. You'll be responsible for understanding end-to-end configuration, technical dependencies, and service characteristics. Key responsibilities include mitigating critical customer incidents, managing deployments, and improving security, performance, availability, and scalability.

You'll serve as an authority for end-to-end performance and operability, partnering with development teams to meet SLAs and unblock customers. The role requires deep technical knowledge to troubleshoot complex issues and define mitigations, while understanding distributed systems architecture impacts.

This position involves operating production environments, including systems and databases supporting critical business operations. You'll perform administration and analysis across multiple production environments, recommending solutions to improve availability, performance, and supportability. It's an opportunity to leverage deep technical expertise with Oracle's Cloud Infrastructure to provide escalation support for complex production challenges related to growth, scaling, cloud leveraging, high performance, and availability requirements.

The role is classified as IC4 level, requiring significant expertise in cloud operations and infrastructure management. You'll be part of a team that's essential to maintaining and improving Oracle's cloud services, making direct impact on enterprise-scale cloud operations.