Oracle is seeking a Principal Software Engineer to join their Support organization as a key technical leader. This role combines deep technical expertise with customer-facing responsibilities, focusing on delivering post-sales support and solutions to Oracle's high-end customer base. The position requires extensive experience with Oracle databases, enterprise management tools, and system administration.
As a Principal Support Engineer, you'll be responsible for implementing and maintaining Oracle's Platinum service for global customers, requiring expertise in Oracle Advanced Support Gateway, Linux systems, and Enterprise Manager. The role demands both technical excellence and strong customer service skills, as you'll be working directly with top-tier clients to ensure optimal system performance and customer satisfaction.
The ideal candidate brings 8+ years of experience, with at least 5 years as an Oracle DBA, and should be comfortable working in a 24/7 environment including night shifts. You'll need to demonstrate mastery of Oracle database technologies, including RAC and Multitenant architecture, along with strong problem-solving abilities and excellent communication skills.
This position offers significant growth opportunities within Oracle, a global leader in cloud solutions with over 40 years of industry experience. You'll work with cutting-edge technology while having access to comprehensive benefits including medical, dental, vision insurance, retirement options, and work-life balance initiatives. The role is based in Bengaluru, India, and offers the chance to work with a diverse, innovative team while solving complex technical challenges for enterprise customers.
This is an excellent opportunity for a seasoned technical professional looking to make a significant impact in a leadership role while working with enterprise-level technologies and customers.