Principal Technical Operations Engineer

Oracle is a world leader in cloud solutions, using tomorrow's technology to tackle today's challenges. They've partnered with industry-leaders in almost every sector and have been operating with integrity for over 40 years.
DevOps
Principal Software Engineer
In-Person
5,000+ Employees
5+ years of experience
Enterprise SaaS · Cloud

Description For Principal Technical Operations Engineer

At Oracle Cloud Infrastructure (OCI), we build the more intelligent future of cloud. OCI Sovereign Cloud is a team focused on bringing the world's most important work to OCI. As a Principal Engineer, you will be responsible for the operation of production environments, including systems and databases, supporting critical business operations for Japan's governmental sovereign cloud environment. You will perform administration and analysis for multiple production environments and recommend solutions to improve availability, performance, and supportability. This role combines deep technical knowledge with administration/analysis of Oracle's Cloud Infrastructure to provide escalation support for complex production environment problems. You'll guide junior engineers, participate in large-scale incident management, and help build new processes. The position requires native Japanese and business-level English skills, with experience in Linux administration, cloud operations, and modern DevOps tools. You'll work in a 24/7 support environment with rotating shifts, focusing on maintaining high availability and performance for critical government cloud infrastructure. This is an opportunity to work with cutting-edge cloud technology while supporting crucial governmental operations in Japan.

Last updated 8 days ago

Responsibilities For Principal Technical Operations Engineer

  • Install, monitor, maintain, support, and optimize all production server hardware and software
  • Provide escalated technical support for complex technical issues
  • Coordinate escalated support cases and lead technical resources
  • Responsible for Oracle production environments and system upgrades
  • Lead communications with key partners in Japan and overseas
  • Provide technical guidance and leadership to junior members
  • Provide support and administration on a 24/7 basis with rotation across shifts

Requirements For Principal Technical Operations Engineer

Linux
Kubernetes
  • Native Japanese language skill and business level English
  • Bachelor's degree in computer science or equivalent work experience
  • Experience with Linux System Administration, Networking, Storage, Compute, and Virtualization
  • Experience with Kubernetes, Terraform, Ansible, Chef and Puppet
  • Experience participating in or running incident bridges of significant scale
  • Customer focus with a passion for delighting customers
  • Experience in SRE, cloud technical support, cloud operations, NOC or similar
  • Ability to quickly learn new technical disciplines and train others

Benefits For Principal Technical Operations Engineer

Medical Insurance
  • Competitive benefits
  • Medical insurance
  • Life insurance
  • Retirement options
  • Volunteer programs

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