Principal Technical Operations Engineer

Oracle is a world leader in cloud solutions, using tomorrow's technology to tackle today's challenges. They've partnered with industry-leaders in almost every sector and have been operating with integrity for over 40 years.
DevOps
Principal Software Engineer
In-Person
5,000+ Employees
5+ years of experience
Enterprise SaaS · Cloud

Description For Principal Technical Operations Engineer

Oracle Cloud Infrastructure (OCI) is seeking a Principal Technical Operations Engineer to join their Sovereign Cloud team. This role focuses on building and operating government, classified, and sovereign cloud regions with the same reliability and high performance as their public cloud.

As a Principal Engineer, you'll be responsible for managing production environments, including systems and databases, supporting critical business operations for Japan's governmental sovereign cloud environment. Your role involves performing administration and analysis for multiple production environments and recommending innovative solutions to improve availability, performance, and supportability.

This position offers an opportunity to leverage deep technical knowledge with administration/analysis expertise of Oracle's Cloud Infrastructure to provide escalation support for complex production environment challenges. These challenges include managing immense growth, scaling, cloud leveraging, and maintaining extremely high performance and availability requirements.

Key aspects of the role include:

  • Leading technical operations for sovereign cloud environments
  • Providing escalation support and problem resolution
  • Guiding junior engineers in solving complex problems
  • Participating in large-scale incident management
  • Developing new processes and procedures
  • Working with both Japanese and international teams

The ideal candidate will combine strong technical expertise with leadership capabilities, bringing experience in cloud operations, system administration, and incident management. This role requires native-level Japanese language skills and business-level English proficiency, as you'll be working with partners both in Japan and overseas.

Benefits include working with cutting-edge cloud technology, opportunities for professional growth, and being part of a team that delivers critical infrastructure for government and sovereign clients. Oracle offers competitive benefits, work-life balance, and opportunities to make a significant impact in the cloud computing space.

Last updated 13 hours ago

Responsibilities For Principal Technical Operations Engineer

  • Install, monitor, maintain, support, and optimize all production server hardware and software
  • Provide escalated technical support for complex technical issues which may include leading problem management cases
  • Coordinate escalated support cases and lead appropriate internal technical resources and/or third-party vendors
  • Responsible for Oracle production environments; assist with server operating system and application upgrades
  • Lead communications with key partners in Japan and overseas, solving complex technical problems
  • Provide technical guidance and leadership to junior members
  • Provide support and administration on a 24/7 basis and will require rotation across day and night shifts

Requirements For Principal Technical Operations Engineer

Linux
Kubernetes
Redis
  • Japanese Language Skill: Native level, English: business level
  • Bachelor's degree in computer science or equivalent work experience
  • Experience with Linux System Administration, Networking, Storage, Compute, and Virtualization
  • Understanding of and experience with Kubernetes, Terraform, Ansible, Chef and Puppet
  • Experience participating in or running incident bridges of significant scale
  • Customer focus, with a passion for delighting customers
  • Experience in SRE, cloud technical support, cloud operations, NOC or similar
  • Demonstrate ability to quickly learn new technical disciplines and then train others

Benefits For Principal Technical Operations Engineer

Medical Insurance
Dental Insurance
Vision Insurance
401k
Parental Leave
  • Competitive benefits package
  • Medical, life insurance, and retirement options
  • Work-life balance
  • Volunteer programs
  • Career growth opportunities

Interested in this job?

Jobs Related To Oracle Principal Technical Operations Engineer

Principal Software Engineer/DevOps

Principal Software Engineer/DevOps position at Oracle focusing on SaaS Security Engineering, infrastructure automation, and cloud platform management across global regions.

Senior Principal Site Reliability Developer

Senior Principal Site Reliability Developer position at Oracle focusing on cloud infrastructure, Kubernetes, and DevOps practices.

Principal Technical Operations Engineer

Principal Technical Operations Engineer role at Oracle Cloud Infrastructure, focusing on managing and optimizing sovereign cloud environments for government operations in Japan.

Principal Technical Operations Engineer

Principal Technical Operations Engineer role at Oracle Cloud Infrastructure, focusing on managing and optimizing sovereign cloud environments for Japanese government operations.

Oracle CSS - Principal Cloud Infrastructure DevOps Engineer (Cairo)

Principal Cloud Infrastructure DevOps Engineer role at Oracle CSS in Cairo, focusing on cloud automation, architecture, and customer success with 10+ years of experience required.