Principal Technical Operations Engineer

Oracle is a world leader in cloud solutions, using tomorrow's technology to tackle today's challenges. They've partnered with industry-leaders in almost every sector and have been operating with integrity for over 40 years.
DevOps
Principal Software Engineer
In-Person
5,000+ Employees
3+ years of experience
Enterprise SaaS · Cloud

Description For Principal Technical Operations Engineer

Oracle Cloud Infrastructure (OCI) is seeking a Principal Technical Operations Engineer to join their Sovereign Cloud team. This role focuses on building and operating government, classified, and sovereign cloud regions with the same reliability and high performance as their public cloud.

As a Principal Engineer, you'll be responsible for managing production environments, including systems and databases, that support critical business operations for Japan's governmental sovereign cloud environment. Your role involves performing administration and analysis across multiple production environments while recommending innovative solutions to enhance availability, performance, and supportability.

This position offers an opportunity to leverage deep technical knowledge of Oracle's Cloud Infrastructure to provide escalation support for complex production environment challenges. These challenges include managing immense growth, scaling, cloud leveraging, and maintaining extremely high performance and availability requirements.

Key aspects of the role include:

  • Leading problem management cases and providing management status
  • Coordinating with internal technical resources and third-party vendors
  • Managing Oracle production environments and system upgrades
  • Working with both Japanese and English-speaking partners
  • Providing technical leadership to junior team members
  • Participating in 24/7 support rotation

The ideal candidate will bring strong expertise in Linux administration, cloud operations, and modern DevOps tools, combined with excellent communication skills in both Japanese and English. This role offers the opportunity to work with cutting-edge cloud technology while supporting critical government infrastructure.

Benefits include competitive compensation, comprehensive healthcare, retirement options, and opportunities for professional development. Join Oracle's team of innovators who are building the future of cloud computing while maintaining the highest standards of security and reliability.

Last updated 13 hours ago

Responsibilities For Principal Technical Operations Engineer

  • Install, monitor, maintain, support, and optimize all production server hardware and software
  • Provide escalated technical support for complex technical issues
  • Coordinate escalated support cases and lead technical resources
  • Responsible for Oracle production environments and system upgrades
  • Lead communications with key partners in Japan and overseas
  • Provide technical guidance and leadership to junior members
  • Provide support and administration on a 24/7 basis with rotation across shifts

Requirements For Principal Technical Operations Engineer

Linux
Kubernetes
Redis
  • Native Japanese language skill and business level English
  • Bachelor's degree in computer science or equivalent work experience
  • Experience with Linux System Administration, Networking, Storage, Compute, and Virtualization
  • Experience with Kubernetes, Terraform, Ansible, Chef and Puppet
  • Experience participating in or running incident bridges of significant scale
  • Customer focus with a passion for delighting customers
  • Experience in SRE, cloud technical support, cloud operations, NOC or similar
  • Ability to quickly learn new technical disciplines and train others

Benefits For Principal Technical Operations Engineer

Medical Insurance
Vision Insurance
Dental Insurance
  • Competitive benefits based on parity and consistency
  • Flexible medical insurance
  • Life insurance
  • Retirement options
  • Volunteer programs

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