Senior Advanced Services Engineer - CSS Japan

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Backend
Senior Software Engineer
In-Person
5,000+ Employees
8+ years of experience
Enterprise SaaS · Cloud

Description For Senior Advanced Services Engineer - CSS Japan

Oracle is seeking a Senior Advanced Services Engineer for their CSS team in Japan. This role focuses on delivering advanced technical support and proactive services for Oracle products, particularly Oracle Database and Oracle Cloud. The position involves working directly with customers to resolve complex technical issues, provide performance optimization, and support cloud migration initiatives. As a senior engineer, you'll be responsible for handling sophisticated technical problems related to Oracle products while working independently with minimal supervision.

The ideal candidate will possess deep expertise in Oracle Database architecture, with experience in performance analysis, tuning, and troubleshooting. Knowledge of various operating systems (Linux, Solaris, Windows), virtualization, and networking is essential. The role requires native-level Japanese language proficiency and the ability to read technical documentation in English.

Oracle offers a comprehensive benefits package including medical insurance, retirement options, and programs supporting work-life balance. The company promotes an inclusive work environment and provides opportunities for professional growth and development. This position represents an excellent opportunity to work with cutting-edge technology while solving complex technical challenges for enterprise customers.

The role combines technical expertise with customer-facing responsibilities, requiring both strong engineering skills and excellent communication abilities. You'll be part of a global team supporting critical systems and contributing to customer success through technical excellence and proactive service delivery.

Last updated 2 days ago

Responsibilities For Senior Advanced Services Engineer - CSS Japan

  • Provide advanced technical support and proactive services for Oracle products
  • Support customer system troubleshooting and issue resolution
  • Provide technical information and consulting on product usage
  • Perform performance and security diagnostics
  • Support upgrade and cloud migration initiatives
  • Deliver technical consulting based on customer needs
  • Interface with customer IT staff for problem resolution
  • Handle installation and maintenance of Oracle products

Requirements For Senior Advanced Services Engineer - CSS Japan

Linux
Java
Python
  • Native level Japanese language proficiency (reading, writing, and speaking)
  • Ability to read technical documents in English
  • Oracle Database architecture expertise
  • Experience with OS (Linux, Solaris, Windows), VM, and Network
  • Strong business skills including negotiation and presentation
  • Bachelor's degree in Computer Science, Engineering or equivalent experience
  • Experience with Oracle's core products, applications, and tools
  • 6-10+ years of related experience

Benefits For Senior Advanced Services Engineer - CSS Japan

Medical Insurance
Vision Insurance
Dental Insurance
401k
  • Competitive benefits package
  • Medical and life insurance
  • Retirement options
  • Work-life balance
  • Volunteer programs

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