Senior Java Support Engineer

Oracle Financial Services Global Industries Unit (FSGIU) is seeking a Senior Java Support Engineer to join their world-leading banking solutions team. This role sits within Oracle's Banking Support team, serving 900+ financial institutions across 130+ countries. The position combines technical expertise with customer-facing responsibilities, requiring both deep technical knowledge and strong communication skills.

As a Support Engineer, you'll be working with state-of-the-art technologies in a mission-critical environment, providing crucial support for both on-premise and SaaS customers. The role involves troubleshooting complex technical issues, managing critical situations, and interacting with customers at the executive level. You'll be part of a dynamic team that's focused on proactive monitoring and systematic problem-solving to minimize business disruptions.

The ideal candidate should have strong expertise in Java technologies, including Spring Framework, Spring Boot, and Microservices architecture. Knowledge of Oracle Database, PL/SQL, and REST APIs is essential. Experience in banking product support or bank IT is highly valued. The role requires excellent debugging skills and the ability to maintain composure under pressure.

This position offers the opportunity to work with Oracle, a global leader in cloud solutions with a 40+ year track record of innovation. The company provides comprehensive benefits including medical, life insurance, and retirement options, along with opportunities for community involvement through volunteer programs. Oracle maintains a strong commitment to diversity and inclusion, ensuring all employees have opportunities to contribute and grow professionally.

Working at Oracle means joining a company that's at the forefront of cloud technology, serving critical business functions for major financial institutions worldwide. You'll be part of a team that's essential to maintaining and improving systems that process millions of transactions daily, making a real impact on global financial operations.