Senior Technical Operations Engineer

Oracle is a world leader in cloud solutions, using tomorrow's technology to tackle today's challenges. They've partnered with industry-leaders in almost every sector and have been operating with integrity for over 40 years.
DevOps
Senior Software Engineer
In-Person
5,000+ Employees
3+ years of experience
Enterprise SaaS · Cloud

Description For Senior Technical Operations Engineer

At Oracle Cloud Infrastructure (OCI), we build the more intelligent future of cloud. OCI Sovereign Cloud is a team focused on bringing the world's most important work to OCI. We build and operate our government, classified, and sovereign cloud regions to be reliable and high performance, just like our public cloud.

We're seeking a Senior Technical Operations Engineer to manage production environments, including systems and databases that support critical business operations. This role combines deep technical knowledge with administration/analysis expertise of Oracle's Cloud Infrastructure to provide escalation support for complex production environment challenges.

Key Aspects:

  • Work with cutting-edge cloud technology in a mission-critical environment
  • Handle complex technical issues and lead problem management cases
  • Manage and optimize production server hardware and software
  • Coordinate with internal teams and third-party vendors for issue resolution
  • Participate in 24/7 support rotation for maintaining high availability

This position offers the opportunity to:

  • Work with enterprise-scale cloud infrastructure
  • Develop expertise in cloud operations and system administration
  • Join a team focused on high-performance and reliability
  • Make significant impact on critical business operations
  • Grow professionally in a leading cloud technology company

The ideal candidate will bring strong technical operations experience, excellent problem-solving skills, and the ability to work effectively in a fast-paced environment. This role is perfect for someone passionate about cloud technology and infrastructure operations who wants to make a meaningful impact at scale.

Last updated 12 hours ago

Responsibilities For Senior Technical Operations Engineer

  • Install, monitor, maintain, support, and optimize all production server hardware and software
  • Provide technical support for complex technical issues which may include leading problem management cases
  • Coordinate escalated support cases and lead appropriate internal technical resources and/or third-party vendors
  • Responsible for Oracle production environments; assist with server operating system and application upgrades
  • Provide support and administration on a 24/7 basis and will require rotation across day and night shifts

Requirements For Senior Technical Operations Engineer

Linux
Kubernetes
  • Japanese Language Skill: Native level, English: business level
  • Bachelor's degree in computer science or equivalent work experience
  • Experience with Linux System Administration, Networking, Storage, Compute, and Virtualization
  • An understanding of infrastructure as code tooling
  • Experience participating in or running incident bridges
  • Customer focus, with a passion for delighting customers
  • Experience in cloud technical support, operations, NOC or similar is preferred
  • Demonstrate ability to quickly learn new technical disciplines and then train others

Benefits For Senior Technical Operations Engineer

Medical Insurance
Dental Insurance
Vision Insurance
401k
Parental Leave
  • Competitive benefits based on parity and consistency
  • Flexible medical, life insurance, and retirement options
  • Volunteer programs
  • Work-life balance

Interested in this job?

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