Senior Technical Operations Engineer

World leader in cloud solutions using tomorrow's technology to tackle today's challenges, partnering with industry leaders for over 40+ years.
DevOps
Senior Software Engineer
In-Person
5,000+ Employees
8+ years of experience
Enterprise SaaS · Cloud

Description For Senior Technical Operations Engineer

Oracle Cloud Infrastructure (OCI) is building a more intelligent cloud future. The OCI Sovereign Cloud team consists of smart, highly motivated, and diverse talent focused on bringing the world's most critical workloads to OCI. Oracle builds and operates government, confidential, and sovereign cloud regions with the same reliability and high performance as public cloud. Our customers and their mission are at the center of everything we do. We strive to increase our knowledge of the challenges they face, enhance our cloud capabilities, and work together to achieve their mission.

We are seeking a Senior Technical Operations Engineer responsible for production environment operations (systems, databases, etc.). You will perform management and analysis across multiple production environments and recommend new solutions to improve availability, performance, and supportability. This is an opportunity to support a wide range of complex production issues related to massive growth, scaling, cloud utilization, and extremely high performance and availability requirements, combining deep technical knowledge with expertise in managing/analyzing Oracle's cloud infrastructure.

The role requires strong technical skills in Linux system administration, cloud operations, and infrastructure management. You'll work closely with various technical teams to ensure system uptime, optimize performance, and maintain security standards. This position offers exposure to cutting-edge cloud technologies and the opportunity to work on large-scale infrastructure supporting critical business operations.

Career Level - IC3

Last updated 12 hours ago

Responsibilities For Senior Technical Operations Engineer

  • Install, monitor, maintain, support and optimize all production server hardware and software
  • Provide escalation technical support for complex technical issues
  • Coordinate escalated support cases and lead internal technical resources
  • Manage Oracle production environments and assist with server OS and application upgrades
  • Provide on-call support on rotation basis
  • Work on standardization projects for both hardware and software in cloud environments

Requirements For Senior Technical Operations Engineer

Linux
Kubernetes
  • Bachelor's degree in Computer Science or equivalent work experience
  • Native level Japanese language proficiency
  • Experience with Linux system administration, networking, storage, compute and virtualization
  • Experience participating in or running incident bridges
  • Customer-focused with passion for customer satisfaction
  • Ability to quickly learn new technical areas
  • Cloud technical support, operations, or NOC experience preferred

Benefits For Senior Technical Operations Engineer

Medical Insurance
Vision Insurance
Dental Insurance
  • Competitive benefits package
  • Medical Insurance
  • Life Insurance
  • Retirement options
  • Volunteer programs

Interested in this job?

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