Senior Technical Operations Engineer

A world leader in cloud solutions, using tomorrow's technology to tackle today's challenges. Partnered with industry-leaders in almost every sector for 40+ years.
DevOps
Mid-Level Software Engineer
In-Person
5,000+ Employees
3+ years of experience
Enterprise SaaS · Cloud

Description For Senior Technical Operations Engineer

At Oracle Cloud Infrastructure (OCI), we build the more intelligent future of cloud. The OCI Sovereign Cloud team focuses on bringing critical government and classified workloads to OCI through reliable and high-performance sovereign cloud regions. As a Senior Technical Operations Engineer, you'll be responsible for operating production environments including systems and databases that support critical business operations. You'll perform administration and analysis across multiple production environments while recommending solutions to improve availability, performance, and supportability. This role combines deep technical knowledge with Oracle Cloud Infrastructure expertise to provide escalation support for complex production environment challenges related to growth, scaling, cloud leveraging, high performance, and high availability requirements. The position requires security clearance and is open to Singaporeans and PRs only. You'll be part of a team providing 24/7 support with rotating shifts, working on cutting-edge cloud technology while supporting government and classified workloads. Oracle offers competitive benefits, work-life balance, and opportunities for professional growth in a global technology leader.

Last updated 15 hours ago

Responsibilities For Senior Technical Operations Engineer

  • Install, monitor, maintain, support, and optimize all production server hardware and software
  • Provide technical support for complex technical issues including leading problem management cases
  • Coordinate escalated support cases and lead technical resources to resolution
  • Responsible for Oracle production environments, assist with system upgrades and patching
  • Provide 24/7 support and administration with rotation across day and night shifts

Requirements For Senior Technical Operations Engineer

Linux
Kubernetes
  • Experience with Linux System Administration, Networking, Storage, Compute, and Virtualization
  • Understanding of infrastructure as code tooling
  • Experience participating in or running incident bridges
  • Customer focus with passion for delighting customers
  • Experience in cloud technical support, operations, NOC or similar preferred
  • Ability to quickly learn new technical disciplines and train others
  • Must be Singaporean or PR
  • Security clearance required

Benefits For Senior Technical Operations Engineer

Medical Insurance
Dental Insurance
Vision Insurance
401k
Parental Leave
  • Competitive benefits package
  • Medical, life insurance, and retirement options
  • Work-life balance
  • Volunteer programs

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