Oracle is seeking an experienced Senior/Principal Advanced Services Engineer to join their Customer Success Services (CSS) team. This role combines deep technical expertise with customer-facing responsibilities, supporting over 6,000 companies worldwide. As a key member of the Support organization, you'll deliver post-sales support and solutions to Oracle's customer base while serving as an advocate for customer needs.
The position requires an expert-level understanding of Oracle's database and engineered systems, with responsibilities ranging from technical troubleshooting to customer relationship management. You'll work directly with customers in Turkey, providing on-premises and cloud support services that ensure system stability, availability, and performance.
This role offers an exciting opportunity to work with cutting-edge technology while developing deep customer relationships. You'll be part of a team that values innovation and technical excellence, working with technologies like Exadata, Oracle Database Appliance, and various infrastructure platforms. The position combines technical depth with customer service, requiring both strong engineering skills and excellent communication abilities.
Oracle offers a comprehensive benefits package, including flexible working arrangements, career development opportunities, and full health coverage. The company's commitment to diversity and inclusion creates an environment where different perspectives are valued and celebrated.
As a Principal Engineer, you'll have the autonomy to solve complex technical challenges while mentoring others and contributing to the broader technical community at Oracle. This role is ideal for experienced engineers who want to combine technical expertise with customer impact in a global technology leader.