Service Operations Engineer (JoinOCI-Ns2)

Oracle is seeking a Service Operations Engineer to join their Cloud Infrastructure team in multiple locations including Seattle, Reston, and Austin. This role operates in a 24x7 environment with a 4x10 schedule including rotating weekends across day, mid, and night shifts. The position is critical for maintaining and operating production environments that support essential business operations.

The role combines deep technical knowledge with administration/analysis expertise of Oracle's Cloud Infrastructure to provide escalation support for complex production environment challenges. These challenges include managing immense growth, scaling, cloud leveraging, and maintaining high performance and availability requirements.

Key responsibilities include system administration, problem management, and coordination with internal technical resources and third-party vendors. The position requires an active TS/SCI clearance and involves working in a NOC environment. The ideal candidate will have strong Linux experience, incident management skills, and a passion for customer service.

Oracle offers comprehensive benefits including medical, dental, vision insurance, 401(k) with company match, flexible spending accounts, and various other perks. The position offers competitive compensation ranging from $63,000 to $126,100 annually, with potential equity opportunities.

This is an excellent opportunity for a technical professional looking to work with cutting-edge cloud infrastructure while maintaining critical systems for a global technology leader. The role offers both technical challenges and growth opportunities in a dynamic, fast-paced environment.