Principal Technical Operations Engineer

World leader in cloud solutions, using tomorrow's technology to tackle today's challenges for over 40+ years.
DevOps
Principal Software Engineer
In-Person
5,000+ Employees
10+ years of experience
Enterprise SaaS · Cloud

Description For Principal Technical Operations Engineer

At Oracle Cloud Infrastructure (OCI), we build the more intelligent future of cloud. OCI Sovereign Cloud is a team focused on bringing the world's most important work to OCI. We build and operate government, classified, and sovereign cloud regions to be reliable and high performance, just like our public cloud.

As a Principal Engineer, you will be responsible for the operation of production environments, including systems and databases, supporting critical business operations for Singapore's governmental sovereign cloud environment. You will perform administration and analysis for multiple production environments and recommend solutions to improve availability, performance, and supportability.

This role offers the opportunity to combine deep technical knowledge with administration/analysis of Oracle's Cloud Infrastructure to provide escalation support for complex production environment problems. These challenges include managing immense growth, scaling, cloud leveraging, high performance, and high availability requirements.

Key aspects of the role include:

  • Leading complex problem resolution
  • Guiding junior engineers
  • Participating in large-scale incident management
  • Building new processes and procedures
  • Working with government and classified systems
  • Ensuring 24/7 operational support

The ideal candidate will bring extensive experience in cloud operations, system administration, and technical leadership, with a focus on maintaining secure and highly available cloud environments for government clients.

Last updated 10 hours ago

Responsibilities For Principal Technical Operations Engineer

  • Install, monitor, maintain, support, and optimize all production server hardware and software
  • Provide escalated technical support for complex technical issues
  • Coordinate escalated support cases and lead technical resources
  • Responsible for Oracle production environments and system upgrades
  • Lead communications with key partners in solving complex technical problems
  • Provide technical guidance and leadership to junior members
  • Provide support and administration on a 24/7 basis including rotation across day and night shifts

Requirements For Principal Technical Operations Engineer

Linux
Kubernetes
  • Experience with Linux System Administration, Networking, Storage, Compute, and Virtualization
  • Understanding of Kubernetes, Terraform, Ansible, Chef and Puppet
  • Experience participating in or running incident bridges of significant scale
  • Experience in SRE, cloud technical support, cloud operations, NOC or similar
  • Must be Singaporean or PR
  • Security clearance required
  • Demonstrate ability to quickly learn new technical disciplines

Benefits For Principal Technical Operations Engineer

Medical Insurance
  • Competitive benefits
  • Medical Insurance
  • Life Insurance
  • Retirement options
  • Volunteer programs

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