Technical Operations Engineer

A world leader in cloud solutions, using tomorrow's technology to tackle today's challenges, partnering with industry-leaders for over 40+ years.
$79,100 - $158,200
Cloud
Mid-Level Software Engineer
In-Person
5,000+ Employees
3+ years of experience
Enterprise SaaS · Cloud

Description For Technical Operations Engineer

Oracle Cloud Infrastructure (OCI) is seeking a Senior Technical Operations Engineer to join their team supporting government customers. This role combines deep technical expertise with cloud infrastructure administration to support critical business operations. The position requires an active Top Secret/SCI security clearance and must be located in either Reston VA, Austin TX, or Seattle WA.

As a Technical Operations Engineer, you'll be responsible for managing production environments, including systems and databases that support crucial business operations. You'll perform administration and analysis across multiple production environments while developing innovative solutions to enhance availability, performance, and supportability. This role offers an opportunity to leverage deep technical knowledge of Oracle's Cloud Infrastructure to provide escalation support for complex production environment challenges related to growth, scaling, cloud deployment, high performance, and high availability requirements.

The ideal candidate will have 3-5+ years of experience, strong Linux system administration skills, and experience with cloud technologies. You'll work in a fast-paced environment, participating in incident management and providing on-call support. This position offers competitive compensation ($79,100-$158,200) and comprehensive benefits including medical, dental, vision, 401(k) with company match, and flexible vacation time.

Key aspects of the role include managing cloud infrastructure, providing technical support escalation, leading problem resolution, and ensuring system reliability. You'll work with cutting-edge cloud technologies while supporting critical government operations, making this an excellent opportunity for those interested in cloud operations and infrastructure management at scale.

Last updated 4 hours ago

Responsibilities For Technical Operations Engineer

  • Install, monitor, maintain, support, and optimize OCI Cloud Infrastructure
  • Provide escalated technical support for complex technical issues
  • Lead problem management cases and provide management status
  • Coordinate escalated support cases
  • Lead internal technical resources and/or third party vendors to resolution
  • Assist with server operating system and application upgrades, bug fixes, and patching
  • Work on standardization projects for hardware and software under the Oracle technology stack
  • Provide consistent system uptime in a Cloud environment
  • Provide on-call support on a rotating basis

Requirements For Technical Operations Engineer

Linux
Kubernetes
  • US Government active Top Secret/ SCI security clearance required with willingness to get polygraph
  • Bachelor's degree in Computer Science, or equivalent work experience
  • Experience with Linux System Administration, Networking, Storage, Compute and Virtualization
  • Experience participating in or running incident bridges
  • Customer focus, passion for delighting customers
  • Experience in cloud technical support, operations, NOC or similar is preferred
  • Demonstrable ability to quickly learn new technical disciplines and then train others

Benefits For Technical Operations Engineer

Medical Insurance
Dental Insurance
Vision Insurance
401k
Parental Leave
Mental Health Assistance
  • Medical, dental, and vision insurance
  • Short term disability and long term disability
  • Life insurance and AD&D
  • Health care and dependent care Flexible Spending Accounts
  • Pre-tax commuter and parking benefits
  • 401(k) Savings and Investment Plan with company match
  • Flexible Vacation
  • 11 paid holidays
  • Paid sick leave
  • Paid parental leave
  • Adoption assistance
  • Employee Stock Purchase Plan

Interested in this job?

Jobs Related To Oracle Technical Operations Engineer

Cloud Solution Engineer 3

Cloud Solution Engineer position at Oracle focusing on cloud architecture, customer success, and technical implementation of Oracle Cloud services.

Network Developer 3

Network Developer position at Oracle focusing on cloud infrastructure, requiring 3 years of experience and offering comprehensive benefits.

Network Developer

Network Developer position at Oracle focusing on building and managing OCI network services requiring Top Secret clearance

Software Developer 3

Software Developer 3 position at Oracle focusing on cloud operations, infrastructure automation, and deployment of enterprise SaaS solutions using Kubernetes and OCI.

Network Developer

Network Development Engineer position at Oracle, building and managing cloud network infrastructure with focus on automation and scalability. Requires TS/SCI clearance and Python expertise.