Technical Operations Engineer

Oracle is a world leader in cloud solutions, using tomorrow's technology to tackle today's challenges. They partner with industry leaders across sectors and have been operating with integrity for over 40 years.
DevOps
Mid-Level Software Engineer
In-Person
5,000+ Employees
3+ years of experience
Enterprise SaaS · Cloud

Description For Technical Operations Engineer

At Oracle Cloud Infrastructure (OCI), we build the more intelligent future of cloud. OCI Sovereign Cloud is a team focused on bringing the world's most important work to OCI. We build and operate government, classified, and sovereign cloud regions to be reliable and high performance, just like our public cloud.

As a Technical Operations Engineer, you will be responsible for the operation of production environments, including systems and databases, supporting critical business operations. You will perform administration and analysis for multiple production environments and recommend solutions to improve availability, performance, and supportability. This role combines deep technical knowledge with administration/analysis knowledge of Oracle's Cloud Infrastructure to provide escalation support for complex production environment problems.

Key responsibilities include managing production server hardware and software, providing technical support, coordinating with internal and external resources, and maintaining system uptime. You'll work with cutting-edge cloud technology, handle critical infrastructure, and be part of a team that delivers essential services to government and enterprise customers.

The role offers opportunities to:

  • Work with state-of-the-art cloud infrastructure
  • Handle challenging technical problems at scale
  • Develop expertise in cloud operations and security
  • Be part of a global team supporting critical customer missions
  • Grow your career in cloud technology and operations

We offer competitive benefits, opportunities for professional growth, and the chance to work with leading-edge technology in a company that's been innovating for over 40 years. Join us in shaping the future of cloud computing and delivering mission-critical solutions to our customers.

Last updated an hour ago

Responsibilities For Technical Operations Engineer

  • Install, monitor, maintain, support, and optimize all production server hardware and software
  • Provide escalated technical support for complex technical issues
  • Coordinate escalated support cases and lead technical resources
  • Responsible for Oracle production environments
  • Provide on-call support on a rotating basis

Requirements For Technical Operations Engineer

Linux
Kubernetes
  • Experience with Linux System Administration, Networking, Storage, Compute, and Virtualization
  • Experience participating in or running incident bridges
  • Customer focus, passion for delighting customers
  • Experience in cloud technical support, operations, NOC or similar is preferred
  • Demonstrate ability to quickly learn new technical disciplines
  • Must be Singaporean or PR
  • Security clearance required

Benefits For Technical Operations Engineer

Medical Insurance
Vision Insurance
Dental Insurance
  • Medical Insurance
  • Life Insurance
  • Retirement Benefits
  • Volunteer Programs

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