Founding Forward Deployed Engineer

Phonely is revolutionizing the customer support industry by building a comprehensive platform for AI voice agents. Every day, billions of phone calls are made to businesses, and AI will soon power the majority of them. We provide businesses with the tools they need to build, simulate, integrate, and deploy voice AI agents.

Our technology achieves 99.999% reliability through fine-tuned LLMs, real-time monitoring, Zapier-like automation, and robust infrastructure that can scale instantly. We're experiencing rapid growth, having achieved 22% week-over-week growth during YC and finishing in the top 5% of companies by revenue in our batch.

As a Founding Forward Deployed Engineer, you'll be at the forefront of this revolution:

• Work directly with customers to understand technical needs and build integrations
• Solve critical technical issues in real-time, troubleshooting infrastructure and API failures
• Write production-level code to develop custom integrations, scripts, and automation
• Read and interpret API documentation to integrate third-party systems

Our tech stack includes:

• Core Technologies: Python, Next.js, TypeScript
• AI Tools: OpenAI, Llama 3, Anthropic, Speech-to-Text, Text-to-Speech
• Infrastructure: GCP, Kubernetes, Datadog

The ideal candidate has:

• Strong programming ability with experience in backend engineering, API integrations, or full-stack development
• Problem-solving mindset with ability to diagnose issues and build solutions quickly
• Clear communication skills to explain complex technical topics simply
• High execution mentality—moves fast and takes ownership of outcomes

Join us in San Francisco to help shape the future of real-time AI-powered voice interactions. You'll be working on cutting-edge AI voice technology, solving unprecedented problems, and changing how businesses handle phone support forever.