Promise is revolutionizing how utilities and government agencies handle debt management through innovative payment solutions. As a Senior MLOps Engineer, you'll be instrumental in integrating cutting-edge AI and machine learning technologies into their platform. The role combines technical expertise in MLOps, LLMs, and system architecture with a mission-driven approach to help people facing financial difficulties.
The position offers an opportunity to work with a team of experts from prestigious companies like Palantir, Google, and Stripe, focusing on creating impactful solutions that help individuals clear debts faster while improving recovery rates for partners. Promise has secured significant backing from notable investors and has been recognized by Fast Company as one of the World's Most Innovative Companies of 2022.
Your work will directly influence the development of AI-powered solutions that enhance public services and create positive social impact. The role requires extensive experience in software development, particularly in Python and AI technologies, combined with a strong understanding of cloud infrastructure and containerization. You'll be responsible for building and maintaining production-level LLM applications and managing complex AI systems that serve both internal and external products.
The company culture emphasizes high ethical standards, customer success, and a commitment to diversity and inclusion. This is an ideal opportunity for someone who wants to combine technical excellence with meaningful social impact, working in a hybrid environment in Oakland with competitive compensation including equity.