Developer Experience Engineer

Pylon is the mortgage-as-a-service platform, allowing businesses to create and offer mortgage credit products through APIs and capital stack.
$120,000 - $180,000
Backend
Mid-Level Software Engineer
In-Person
11 - 50 Employees
3+ years of experience
Finance
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Description For Developer Experience Engineer

Pylon, a mortgage-as-a-service platform backed by prominent investors like Conversion Capital, Peter Thiel, and QED, is seeking a Developer Experience Engineer to revolutionize the mortgage industry. This role combines technical expertise with documentation mastery, focusing on creating and maintaining comprehensive technical documentation while owning the customer onboarding experience.

The ideal candidate will be technically proficient, capable of writing code, and passionate about creating clear, accessible documentation. You'll be responsible for maintaining API documentation, creating tutorials, and ensuring new features are well-documented. The role requires a deep understanding of the developer experience and the ability to maintain a beginner's mindset while explaining complex mortgage concepts.

Working at Pylon means joining a high-performing team tackling ambitious challenges in the mortgage space. The environment is dynamic, with opportunities to work on groundbreaking solutions while maintaining direct contact with customers. You'll be part of a culture that values rigorous discussion, creative problem-solving, and continuous improvement.

The company offers attractive benefits including meaningful equity, comprehensive healthcare coverage, annual team off-sites, and home financing assistance. This is an in-person role based in the San Francisco Bay Area, offering the opportunity to work directly with a talented team building sophisticated mortgage technology solutions.

If you're passionate about developer tools, have a knack for technical writing, and want to be part of transforming the mortgage industry through technology, this role offers an exciting opportunity to make a significant impact in a rapidly growing company.

Last updated 4 months ago

Responsibilities For Developer Experience Engineer

  • Own and maintain high-quality technical documentation for APIs, libraries, and tools
  • Create and improve code samples, tutorials, and developer guides
  • Work with engineering team to document new features
  • Design and implement onboarding processes for enterprise customers
  • Conduct training sessions and provide technical consultation
  • Act as a bridge between technical team and enterprise customers
  • Contribute to internal knowledge bases and wikis

Requirements For Developer Experience Engineer

  • Customer-first mindset
  • Meticulous attention to detail
  • Strong knowledge of developer tools
  • Strong opinions with ability to defend them
  • Self-motivated with ability to work independently
  • Comfortable with ambiguity
  • Quick learner
  • Empathy for beginners
  • Experience with technical documentation
  • Understanding of API documentation

Benefits For Developer Experience Engineer

Medical Insurance
Equity
  • Meaningful equity in Pylon
  • Comprehensive healthcare coverage for employees and dependents
  • Fully paid team trips to scenic locations
  • Home Financing Assistance

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