Cloud Support Engineer

Qodea, Europe's leading Google Cloud specialist consultancy, is seeking a Cloud Support Engineer to join their Managed Services team. This role combines technical expertise with customer service, requiring hands-on experience with cloud platforms and infrastructure management. The position involves managing customer support tickets, implementing system changes, and ensuring service quality across GCP solutions.

The ideal candidate will have 2+ years of experience in Support & Operations, strong knowledge of cloud environments (particularly GCP), and excellent problem-solving skills. You'll work in a hybrid environment in Iași, Romania, collaborating with various teams to deliver exceptional managed services to clients.

This role offers significant growth opportunities within a fast-growing tech business. You'll have access to continuous learning through industry certifications, 10 dedicated learning days annually, and hands-on experience with cutting-edge cloud technologies. The position includes comprehensive benefits such as health care, generous PTO, and various perks.

Working in shift rotation (8AM - 11PM), you'll be responsible for maintaining and supporting customer GCP systems, troubleshooting issues, and implementing security measures. This role is perfect for someone who enjoys technical challenges, values continuous learning, and wants to be part of shaping the future of managed services at a leading cloud consultancy.