WoS performance tuning/optimization Customer Engineer
Description For WoS performance tuning/optimization Customer Engineer
Qualcomm, a leading technology innovator, is seeking a WoS Performance Tuning/Optimization Customer Engineer to join their team in Shanghai. This role combines technical expertise with customer-facing responsibilities, focusing on software systems optimization and performance tuning. As a Customer Engineer, you'll work at the intersection of software development and customer support, providing technical solutions and optimizations for Windows-based systems.
The position requires strong technical skills in C/C++ programming, Windows performance optimization, and system-level understanding of operating systems. You'll be responsible for helping customers with device performance tuning, software optimization, and resolving technical issues. The role involves collaboration with both external customers and internal teams, making communication skills as crucial as technical expertise.
This is an excellent opportunity for a mid-level software engineer with 3+ years of experience who wants to work with cutting-edge technology at a global leader in wireless technology. Qualcomm offers comprehensive benefits including world-class health coverage, financial planning programs, and continuous learning opportunities. The company's culture promotes innovation, collaboration, and professional growth through mentorship and development programs.
The ideal candidate will combine strong technical capabilities in software development with excellent problem-solving skills and customer service orientation. Experience with Windows optimization, ARM architecture, and performance tuning tools will be particularly valuable. This role offers the chance to work on innovative solutions while directly impacting customer success in a company known for pushing technological boundaries.
Responsibilities For WoS performance tuning/optimization Customer Engineer
- Provide timely and accurate answer to customer inquiries under the guidance of experienced peers
- Help customer for device performance tuning and Software optimization
- Assists in publishing product technical documentation
- Demonstrates Qualcomm products and offerings to customers
- Provide support to customers/distributors with design, development and debug of Qualcomm software related issues
- Work closely with external customers and internal teams for problem-resolving
Requirements For WoS performance tuning/optimization Customer Engineer
- Bachelor's degree in Electrical & Electronics Engineering, Computer Science or related field
- 3+ years Software development experience in wireless, telecommunications, semiconductor industry or Microsoft Windows performance optimization
- Experience in C/C++ programming and Windows performance tuning/optimization
- Good understanding of Windows Operating System including Scheduler or Graphics
- Familiar with Windows Processor Power Management
- Familiar with Window performance analyzing related tools
- Familiar with Python or other script language
- Strong verbal and written communication skills
- Excellent analytical and problem solving skills
Benefits For WoS performance tuning/optimization Customer Engineer
- World-class health coverage for employees and eligible dependents
- Financial programs to help build secure future
- Emotional/mental strength and resilience support
- Wellbeing programs and resources
- Continuous learning and development programs
- Tuition reimbursement
- Mentorship programs
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