Staff Software Engineer- CX Core

Qualtrics is seeking a Staff Software Engineer to join their CX Core team, focusing on building and enhancing their Customer Experience (CX) product. This role combines technical leadership with hands-on development, requiring expertise in designing scalable systems and mentoring junior engineers.

The position is part of the CX Core team, which owns products and functionality that help customers establish their CX programs and derive quick, statistics-based insights from collected data. The team emphasizes creating high-quality, user-friendly interfaces that simplify CX program setup and make program insights fast and intuitive.

As a Staff Engineer, you'll be working in a hybrid environment, with three designated office days per week (Mondays, Thursdays, plus one leader-selected day). You'll be part of a nimble group that's empowered to set aggressive goals and move quickly to achieve them. The role involves working with data visualization, leveraging AI to accelerate customer value, and building simple solutions for complex customer problems.

The position offers significant growth opportunities through working with cutting-edge technologies and participating in full-stack development. You'll collaborate closely with platform teams to ensure product integration while maintaining the flexibility to choose architecture and quickly deliver on business vision. The broad suite of product ownership provides an excellent opportunity to drive career development and build a strong foundational understanding across Qualtrics systems.

Key aspects of success in this role include comfort with high degrees of ambiguity, proficiency in designing scalable systems, and the ability to mentor junior engineers. You'll be expected to make independent decisions while keeping stakeholders informed of impactful changes, and drive operational excellence through production issue investigation and root cause analysis.

The position comes with attractive benefits including medical, dental, and vision insurance, free office lunches, an annual experience bonus, and the QED program allowing engineers to spend up to 10% of their time on individual engineering projects and learning activities. The company also offers equity sharing and personalized career planning to help achieve your career goals at Qualtrics.