OpenStack Cloud Engineer IV

Rackspace is seeking an experienced OpenStack Cloud Engineer IV to join their team in Toronto. This role is a crucial position within Rackspace's support infrastructure, focusing on providing high-level technical support and solutions for complex customer environments. The ideal candidate will be responsible for managing complex technical issues, developing automation solutions, and serving as a technical leader within the organization.

The position combines hands-on technical work with leadership responsibilities, requiring expertise in cloud technologies, particularly OpenStack, along with strong programming skills in various languages. The role involves working with cutting-edge cloud technologies while supporting and mentoring other team members.

As a Cloud Engineer IV, you'll be responsible for resolving complex customer issues, implementing system improvements, and driving technological innovation. You'll work closely with cross-functional teams, lead important projects, and contribute to the company's technical strategy. The role requires a blend of technical expertise, leadership skills, and customer service orientation.

The position offers the opportunity to work with enterprise-level cloud infrastructure, contribute to significant technical decisions, and shape the future of cloud services at Rackspace. You'll be part of a company with a strong technical foundation and a focus on customer success, working in an environment that values technical excellence and continuous learning.

This is an on-site role at the Toronto office, ideal for someone who enjoys working in a collaborative environment and wants to make a significant impact in cloud technology and customer success. The role combines technical depth with leadership opportunities, making it perfect for experienced engineers looking to advance their careers in cloud computing.