Founding Forward Deployed Engineer

Reform is building an AI-first platform to redefine the software foundation of global trade. As a Founding Forward Deployed Engineer, you'll play a crucial role in shaping the future of global trade technology.

You'll be embedded directly with customers to understand their technical challenges and implement solutions using Reform's platform. This role combines technical expertise with customer-facing responsibilities, making it perfect for engineers who enjoy both coding and working closely with users.

The position offers unique opportunities:

• Direct impact on reshaping global trade through cutting-edge technology
• Close collaboration with founders and founding team members
• Hands-on experience with real-world logistics challenges
• Opportunity to influence product strategy through customer insights
• Comprehensive benefits including health, vision, and dental insurance

Your responsibilities will include:

• Managing end-to-end project lifecycles from architecture to optimization
• Working directly with customer executives to understand and solve their needs
• Becoming an expert in Reform's platform to design and implement solutions
• Bridging the gap between customer needs and product development
• Providing technical support and guidance to ensure reliable operations

The ideal candidate should have:

• Strong communication skills and ability to build B2B relationships
• Experience in customer-facing engineering roles
• Proficiency in Python, Node, and Next JS
• Understanding of data-driven architectures
• Problem-solving skills in fast-paced environments
• Interest or experience in logistics

The role offers a unique opportunity to join a founding team that's tackling significant challenges in global trade. You'll work at the intersection of AI, logistics, and customer success, helping to transform how businesses handle their freight forwarding operations.

The company values practical experience, offering a paid trial period before full-time employment to ensure mutual fit. This approach demonstrates their commitment to finding the right team members who can contribute effectively to their mission of modernizing global trade infrastructure.