Implementation Engineer
Description For Implementation Engineer
Roboflow is revolutionizing how developers implement computer vision solutions across industries. As an Implementation Engineer, you'll be at the intersection of technical expertise and customer success, helping Fortune 100 companies and innovative startups harness the power of computer vision.
The role combines hands-on technical work with customer-facing responsibilities. You'll be working with cutting-edge AI technology, helping customers implement computer vision solutions for diverse applications - from accelerating cancer research to improving construction site safety and preserving coral reefs.
What makes this role unique is its blend of technical depth and business impact. You'll need to understand complex computer vision concepts and translate them into practical solutions while building strong relationships with technical customers. The position offers significant autonomy and growth potential, as you'll be an early Implementation Engineer hire working directly with leadership to shape the function's future.
The company culture emphasizes impact over ego, with team members described as "giant brains and tiny egos." You'll join a distributed team of ~60 talented individuals, including former founders, open source contributors, and industry veterans. Roboflow offers a flexible work environment with hubs in NYC, SF, and São Paulo, plus remote options.
The compensation package is competitive, including a $150-200K salary range, equity, comprehensive benefits, and unique perks like a $4000 annual travel stipend and $350 monthly productivity allowance. The company is well-funded by top investors including Google Ventures and Y Combinator, serving over 1M+ developers including half the Fortune 100.
This is an ideal role for a technical professional who enjoys teaching, problem-solving, and working directly with customers to implement transformative technology solutions. You'll have the opportunity to work on diverse, cutting-edge projects while helping shape the future of computer vision implementation at scale.
Responsibilities For Implementation Engineer
- Support and manage project delivery of customized solutions
- Provide post-deployment support and customer education
- Collaborate with Sales and Solutions Architect teams
- Create technical content and best practices documentation
- Develop implementation strategies and customer roadmaps
- Analyze customer image data and identify improvement opportunities
- Test and validate new product features
- Contribute to reusable solution artifacts
- Improve processes and documentation
- Assist with customer onboarding and support
Requirements For Implementation Engineer
- Background in computer science or related field
- Technical experience with enterprise customers in post-sales delivery
- Experience with Colab notebooks and Python
- Familiarity with computer vision frameworks (OpenCV, TensorFlow, PyTorch)
- Strong problem-solving skills with customer-centric approach
- Project management experience
- Strong knowledge of APIs
- Willingness to travel ~25%
Benefits For Implementation Engineer
- $4000/yr Travel Stipend
- $350/mo Productivity stipend
- 100% health insurance coverage for you and family
- Equity in the company
- Flexible work schedule
- Relocation bonus available
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