Agentforce Success Engineer

Salesforce is seeking an experienced Agentforce Success Engineer to join their team, focusing on embedding intelligent AI-powered agents into Salesforce environments. This role combines deep Salesforce expertise with cutting-edge AI implementation, requiring both technical prowess and strong customer-facing skills.

The position involves working at the intersection of artificial intelligence and enterprise software, where you'll be responsible for designing, implementing, and optimizing AI-powered agents within Salesforce environments. You'll serve as a trusted advisor to customers, helping them maximize their Agentforce investment while ensuring technical excellence in implementation.

As an Agentforce Success Engineer, you'll collaborate with cross-functional teams to translate complex business requirements into practical AI solutions. The role requires expertise in both Salesforce platforms and AI technologies, particularly in areas such as large language models (LLMs), prompt engineering, and conversational AI.

Key aspects of the role include:

• Leading end-to-end design and deployment of Agentforce agents
• Implementing and configuring LLMs like GPT-4
• Building and maintaining guardrails for agent behavior
• Optimizing agent performance through careful monitoring and iteration
• Developing standardized deployment processes and integration patterns

The ideal candidate will have at least 5 years of experience with cloud technologies, advanced knowledge of Salesforce platforms, and a strong understanding of AI concepts. They should be equally comfortable diving deep into technical implementation details and communicating complex concepts to business stakeholders.

This role offers an opportunity to work at the forefront of AI implementation in enterprise software, combining technical expertise with business impact. You'll be instrumental in helping organizations transform their operations through intelligent automation while ensuring compliance, security, and optimal user experience.

Working at Salesforce means joining a global leader in CRM and enterprise software, with opportunities for growth and impact at scale. The company's commitment to innovation in AI and customer success makes this an exciting role for someone passionate about both technology and business transformation.