Salesforce is seeking an AI Engineer LMTS to join their Service Cloud team, focusing on transforming customer service through AI-powered solutions. This role combines cutting-edge AI development with enterprise-scale challenges, offering an opportunity to impact thousands of customers. The position involves working with generative AI, RAG systems, and large language models in a hybrid work environment. The ideal candidate will lead the development of AI/ML solutions, from prototype to production, while ensuring high quality and scalability. This role at Salesforce offers the chance to work with a leading enterprise software company, with comprehensive benefits and a collaborative culture that emphasizes individual growth and innovation. The position requires expertise in AI/ML development, strong programming skills, and the ability to design complex systems that support AI workloads. Join a team that's shaping the future of customer service technology while working with the latest AI advancements.