Lead Customer Success Engineer, Agentforce

Join Salesforce's groundbreaking Agentforce platform team as a Lead Customer Success Engineer, where you'll be at the forefront of AI-powered customer experience transformation. This role combines technical expertise with customer success focus, working on Salesforce's most important future product. You'll be responsible for designing and developing AI agents, integrating AI solutions, and driving customer adoption at scale. The position requires deep technical knowledge in AI, machine learning, and the Salesforce ecosystem, along with strong problem-solving and communication skills.

As part of the GForce team, you'll work with cutting-edge technologies while directly impacting customer success through AI innovation. The role involves collaboration with pre-sales, implementation, and product teams, requiring both technical excellence and customer-facing skills. You'll be instrumental in shaping the future of AI-powered customer engagement while working for a company committed to improving the state of the world through technology.

The position offers competitive compensation ($230,800 - $334,600) and comprehensive benefits, including medical, dental, vision insurance, 401k, and equity opportunities. Based in San Francisco, this role requires up to 20% travel and combines hands-on technical work with strategic customer success initiatives. Salesforce maintains a strong commitment to equality, diversity, and inclusion, making it an ideal workplace for professionals seeking to make a significant impact in enterprise AI technology while working in an inclusive environment.