Principal Technical Pre-Sales Architect - Agentforce

Salesforce is seeking a Principal Technical Pre-Sales Architect for their innovative Agentforce platform, which combines Data + AI + CRM + Trust to transform customer experiences. This role sits within a startup-like team within Salesforce, focused on helping customers implement cutting-edge AI solutions. The position requires a unique blend of technical expertise in AI/ML, data infrastructure, and CRM, combined with strong consultative abilities.

As a Technical Pre-Sales Architect, you'll serve as a trusted advisor to customers, guiding them through emerging AI solutions while ensuring they maximize platform value. You'll work closely with Account Executives, Solutions Engineers, and Product teams to assess customer use cases, recommend optimal solutions, and shape technical vision. The role involves significant hands-on work with AI/ML technologies, including agent-based models, predictive AI, and generative AI.

The ideal candidate brings several years of solutions engineering or technical consulting experience in B2B SaaS, with deep knowledge of machine learning concepts and modern data architectures. You should be comfortable with programming languages like Python and JavaScript, and have experience with REST APIs and SDKs. Strong communication skills are essential, as you'll be leading technical discussions, workshops, and creating documentation for diverse audiences.

Salesforce offers comprehensive benefits including wellbeing reimbursement, parental leave, and fertility benefits. As part of the world's #1 CRM platform, you'll join a company consistently recognized for innovation and workplace excellence. This role offers the unique opportunity to work at the cutting edge of AI technology while helping shape the future of customer experience solutions.