Quality Engineer - SMTS/LMTS

Global leader in CRM software and enterprise cloud computing solutions
Backend
Staff Software Engineer
In-Person
5,000+ Employees
8+ years of experience
AI · Enterprise SaaS

Description For Quality Engineer - SMTS/LMTS

Salesforce is seeking a Quality Engineer (SMTS/LMTS) to join their AI Platform teams. This role combines technical leadership with hands-on quality engineering, focusing on AI and machine learning systems. The position requires expertise in test automation, quality strategies, and cross-team collaboration. As a Quality Engineer, you'll lead comprehensive testing efforts for complex AI systems, working with cutting-edge technologies including LLM models, Sagemaker, and various AI integrations. The role involves both technical excellence and leadership responsibilities, requiring strong communication skills and the ability to work globally.

The team serves as the Center of Excellence for Quality within the AI Platform, driving excellence through automation, tools, and streamlined processes. They're responsible for building and enhancing test frameworks, monitoring platform stability, and ensuring quality across multiple environments. This position offers exposure to executive leadership, regular coaching, and the opportunity to work with advanced AI technologies.

Salesforce offers a comprehensive benefits package, including well-being reimbursement, parental leave, and adoption assistance. The company's commitment to giving back through their 1:1:1 model provides opportunities for community involvement. This role presents an exciting opportunity to work at the intersection of quality engineering and artificial intelligence, making a significant impact on Salesforce's AI platform reliability and performance.

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Responsibilities For Quality Engineer - SMTS/LMTS

  • Lead design, development and execution of comprehensive test plans/quality strategies
  • Collaborate with product & engineering teams
  • Contribute to quality of new features
  • Ensure successful execution of regression tests
  • Understand complex backend AI flow systems/dependencies
  • Identify potential risks
  • Plan and execute comprehensive testing efforts
  • Monitor and report test stability metrics
  • Configure tooling/runners for automated tests
  • Define and measure Quality metrics
  • Support TAM expansion to multiple geographies

Requirements For Quality Engineer - SMTS/LMTS

Java
Python
  • 8+ years of QE experience
  • 2+ years of experience leading projects and partnering/leading junior members
  • Strong knowledge of Java/Python/Selenium/CD pipeline configurations
  • Experience in strategic and tactical leadership
  • Technical excellence in developing and maintaining API, database and web UI tests
  • Strong knowledge of automation tools and continuous automation systems
  • Excellent communication skills
  • Experience working in Global teams
  • Ability to work across different timezones

Benefits For Quality Engineer - SMTS/LMTS

Medical Insurance
Parental Leave
Vision Insurance
Dental Insurance
  • Comprehensive benefits package
  • Well-being reimbursement
  • Generous parental leave
  • Adoption assistance
  • Fertility benefits
  • World-class enablement and training
  • 1:1 coaching with leadership
  • Volunteer opportunities

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