Software Engineering, Senior Manager - Customer Zero

A global cloud-based software company specializing in customer relationship management and enterprise solutions.
Backend
Staff Software Engineer
In-Person
5,000+ Employees
10+ years of experience
Enterprise SaaS · AI
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Description For Software Engineering, Senior Manager - Customer Zero

The Customer Zero team at Salesforce is a crucial part of the organization focused on enabling employees to maximize their potential while showcasing the company's software capabilities. This senior management position offers an opportunity to lead a high-performing team working on innovative Salesforce-on-Salesforce initiatives across multiple technology stacks including Salesforce, Javascript/Node, Java, Python, and Agentforce.

The role involves leading the development of integrations that streamline business processes and unify systems across Salesforce. You'll be managing a team building AI-based applications and agents, enabling employees to perform more tasks within Salesforce products like Slack. The position requires a seasoned engineering leader who can navigate a fast-paced environment while maintaining high-quality deliverables.

Salesforce offers a positive, diverse, and encouraging culture that values curiosity, creativity, and continuous improvement. The company emphasizes smart, humble, and collaborative work approaches. As a leader, you'll be instrumental in developing strategic plans, working with senior leadership, and ensuring the team's success in building enterprise-level applications and managing large-scale distributed systems.

The company is committed to equality, offering inclusive benefits and maintaining a workplace that reflects society's diversity. This role provides an opportunity to work with cutting-edge technologies while making a significant impact on how Salesforce's own employees utilize their products and services.

Last updated 2 months ago

Responsibilities For Software Engineering, Senior Manager - Customer Zero

  • Lead a team of software engineers in developing integrations that automate business processes
  • Manage a team of engineers building AI-based applications and agents
  • Collaborate with cross-functional teams to create scalable test frameworks
  • Draft, review, and provide feedback on technical design proposals
  • Provide on-call support and manage incident response for services

Requirements For Software Engineering, Senior Manager - Customer Zero

Java
Node.js
Python
JavaScript
  • 5+ years of leading engineering teams
  • 10+ years of experience in software engineering
  • Experience working with senior leaders to align technology strategy with business goals
  • Deep understanding of cloud platforms like Heroku and AWS
  • Advanced proficiency in Java, Node.JS, or Python
  • Strong track record of writing clear specifications and documentation
  • Excellent communication and interpersonal skills
  • Experience with Agile development methodologies

Benefits For Software Engineering, Senior Manager - Customer Zero

Medical Insurance
Dental Insurance
Vision Insurance
Equity
  • Comprehensive medical, dental, and vision insurance
  • Employee equity programs
  • Equal employment opportunity
  • Inclusive workplace benefits

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