Software Engineering SMTS ( AI Engineer)

Salesforce's Learning Technology team is seeking an AI Engineer (SMTS) to join their Agentforce implementation team. This role combines cutting-edge AI technology with enterprise software development, focusing on Large Language Models (LLMs) and prompt engineering. The position requires a unique blend of technical expertise in AI/ML and software engineering, with emphasis on practical implementation of AI solutions in enterprise environments.

The role involves designing and optimizing AI systems, particularly focusing on LLM implementations and conversational AI experiences. Key responsibilities include developing sophisticated prompt engineering solutions, creating scalable conversation flows, and implementing production-ready AI systems. The successful candidate will work at the intersection of AI research and practical enterprise applications, translating complex AI capabilities into valuable business solutions.

This position offers an opportunity to work with state-of-the-art AI technologies while solving real-world enterprise challenges. The role requires collaboration across multiple teams, including product managers, data scientists, and researchers, to deliver innovative AI solutions. The ideal candidate will have strong technical skills in both AI/ML and software engineering, with particular expertise in LLMs, prompt engineering, and enterprise software development.

Working at Salesforce means joining a leader in enterprise software, with opportunities to impact how AI is implemented in business applications at scale. The role offers exposure to diverse projects and the chance to work with cutting-edge AI technologies while solving complex enterprise challenges. The position combines the excitement of AI innovation with the stability and impact of enterprise software development, making it an ideal opportunity for those interested in applying AI in practical, large-scale business contexts.

The successful candidate will need to balance technical excellence with business acumen, ensuring AI solutions are not just technically sound but also deliver real value to enterprise customers. This role represents an opportunity to shape the future of AI in enterprise software while working with one of the world's leading technology companies.