AI Engineer

Slang.ai is redefining customer engagement through conversational AI for the restaurant industry, providing voice AI solutions for customer experiences.
$250,000
Machine Learning
Principal Software Engineer
Remote
[] Employees
7+ years of experience
AI · Enterprise SaaS · Consumer
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Description For AI Engineer

Slang.ai is at the forefront of transforming customer engagement in the restaurant industry through innovative conversational AI solutions. As their most senior AI Engineer, you'll lead a team of ~10 engineers while working directly with the VP of Engineering. The role combines technical leadership with hands-on development of AI-powered features, focusing on creating seamless customer experiences through voice AI technology.

The company cultivates a culture of innovation, learning, and inclusivity, where employees (called "Slangstas") are encouraged to dream big and own their impact. They regularly organize hack-a-thons and allocate 10% of time for innovation projects, fostering a collaborative environment where creativity thrives.

This position offers a unique opportunity to shape the future of conversational AI in the restaurant industry. You'll be responsible for developing and optimizing AI systems, implementing LLM-based solutions, and establishing best practices for the team. The role requires a blend of technical expertise, leadership skills, and strategic thinking to drive improvements in guest satisfaction and conversation completion rates.

The ideal candidate brings extensive experience in software engineering and machine learning, particularly with LLMs and production conversational AI systems. You'll be working at the intersection of machine learning, software engineering, and conversation design, making this an excellent opportunity for someone passionate about advancing AI technology while building practical, customer-focused solutions.

At Slang.ai, you'll be part of a company with a clear vision: transforming voice channels into the preferred mode of communication by 2030, aiming to save businesses and consumers 1 billion minutes of time. The company's values of "Overachiever Fever," "Learner Fervor," and "Humility Ability" create an environment where continuous learning and growth are prioritized, making it an ideal place for ambitious AI professionals looking to make a significant impact.

Last updated 3 months ago

Responsibilities For AI Engineer

  • Lead the development and optimization of conversational AI systems
  • Design, implement, and maintain AI agent workflows
  • Mentor team members on AI engineering best practices
  • Conduct and analyze A/B/N tests
  • Evaluate and implement tools for monitoring AI performance
  • Collaborate with cross-functional teams
  • Stay current with latest developments in AI/ML

Requirements For AI Engineer

  • 7+ years in software engineering, 5+ in ML domain, 2+ with LLMs
  • BS/MS in Computer Science or related field
  • Experience shipping production conversational AI systems
  • Experience with LLMs in production
  • Experience with A/B/N testing and causal inference
  • Excellent communication skills
  • Ability to mentor engineers
  • Pro-activity and leadership skills
  • Experience with voice/telephone AI systems

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