Slang.ai is at the forefront of transforming customer engagement in the restaurant industry through innovative conversational AI solutions. As their most senior AI Engineer, you'll lead a team of ~10 engineers while working directly with the VP of Engineering. The role combines technical leadership with hands-on development of AI-powered features, focusing on creating seamless customer experiences through voice AI technology.
The company cultivates a culture of innovation, learning, and inclusivity, where employees (called "Slangstas") are encouraged to dream big and own their impact. They regularly organize hack-a-thons and allocate 10% of time for innovation projects, fostering a collaborative environment where creativity thrives.
This position offers a unique opportunity to shape the future of conversational AI in the restaurant industry. You'll be responsible for developing and optimizing AI systems, implementing LLM-based solutions, and establishing best practices for the team. The role requires a blend of technical expertise, leadership skills, and strategic thinking to drive improvements in guest satisfaction and conversation completion rates.
The ideal candidate brings extensive experience in software engineering and machine learning, particularly with LLMs and production conversational AI systems. You'll be working at the intersection of machine learning, software engineering, and conversation design, making this an excellent opportunity for someone passionate about advancing AI technology while building practical, customer-focused solutions.
At Slang.ai, you'll be part of a company with a clear vision: transforming voice channels into the preferred mode of communication by 2030, aiming to save businesses and consumers 1 billion minutes of time. The company's values of "Overachiever Fever," "Learner Fervor," and "Humility Ability" create an environment where continuous learning and growth are prioritized, making it an ideal place for ambitious AI professionals looking to make a significant impact.