Client Solutions Engineer

Stuart is a tech-enabled logistics platform transforming on-demand delivery across Europe, connecting businesses with independent couriers for fast, flexible, and efficient deliveries.
Backend
Mid-Level Software Engineer
Hybrid
101 - 500 Employees
3+ years of experience
Logistics

Description For Client Solutions Engineer

Stuart is revolutionizing urban logistics across Europe with its tech-enabled delivery platform operating in over 130 cities. As a Client Solutions Engineer, you'll be at the heart of our technical integration process, working with partners to implement and optimize their API integrations with our platform. The role combines technical expertise with client-facing responsibilities, requiring a blend of API knowledge, problem-solving skills, and strong communication abilities.

You'll be joining a diverse team of 240+ employees across France, Poland, Spain, and the UK, contributing to Stuart's mission of building sustainable, efficient urban deliveries. The position offers a hybrid working model with 3 days per week in the office, providing flexibility while maintaining team collaboration.

Your responsibilities will span from pre-sales technical consultations to ongoing integration support, requiring you to work closely with multiple stakeholders across the organization. You'll need to understand complex technical requirements, translate business needs into technical solutions, and ensure partners make the most of Stuart's capabilities.

The ideal candidate will have strong experience with REST APIs, integration workflows, and technical project management. You'll be comfortable maintaining documentation, troubleshooting integration issues, and communicating technical concepts to diverse audiences. The role offers comprehensive benefits, including healthcare, wellness allowances, and professional development opportunities through Stuart Academy.

This is an excellent opportunity for someone passionate about technical integration work who wants to make a significant impact in the logistics technology sector while working in an inclusive, growth-oriented environment that values work-life balance and professional development.

Last updated a month ago

Responsibilities For Client Solutions Engineer

  • Lead API integrations and guide partners through integration development
  • Provide pre-sales technical support
  • Drive feature adoption and enhance existing integrations
  • Troubleshoot and debug requests, solve integration issues
  • Maintain documentation and best practices
  • Collaborate cross-functionally with sales, account management, product, and engineering teams

Requirements For Client Solutions Engineer

  • Experience with client-facing roles and integrations
  • Technical account and project management skills
  • Requirements gathering and solution design capabilities
  • Solid understanding of REST APIs and integration workflows
  • Experience with Postman-OpenAPI, SQL, and basic scripting (plus)
  • Technical writing and documentation skills
  • Strong communication and problem-solving skills in English

Benefits For Client Solutions Engineer

Medical Insurance
Education Budget
Mental Health Assistance
  • Ticket Restaurant by Edenred (€11 daily)
  • Stuart Academy for upskilling and development
  • Wellness Allowance (€40 monthly)
  • Private healthcare provided by Alan
  • Free monthly Bicing card
  • Childcare voucher
  • Work-from-Abroad policy (30 days per year)
  • Social activities and events
  • Flexible hours

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