Toast is seeking a Senior Full Stack Software Engineer to join their Help Center engineering team in Dublin, Ireland. This role is crucial in building and maintaining the tools and experiences that empower restaurant customers to find answers independently and efficiently. The position offers a unique opportunity to work on both frontend and backend systems while making a real impact on customer support experiences.
The role involves building scalable web applications for Toast's support platform, working closely with Product, Design, and Customer Care teams to create intuitive self-service experiences. You'll be responsible for developing personalized support journeys, participating in architectural discussions, and mentoring peers while maintaining high-quality software standards.
As an ideal candidate, you'll bring 6+ years of full stack engineering experience, with deep knowledge of Kotlin/Java and JavaScript/TypeScript/React. You should have a proven track record in designing scalable systems and leading complex projects end-to-end. The role requires a passion for user experience and the ability to mentor other engineers.
Toast offers a competitive benefits package and embraces a hybrid work model requiring two days in the office per week. The company values diversity and inclusion, creating an environment where employees can thrive while working together to empower the restaurant community. This is an excellent opportunity for someone who wants to make a significant impact in the restaurant technology sector while working with modern technologies and contributing to meaningful customer solutions.