Senior Full Stack Software Engineer - Help Center

Toast builds restaurant platform technology that helps restaurants adapt, take control, and grow their businesses.
Backend
Senior Software Engineer
Hybrid
1,000 - 5,000 Employees
6+ years of experience
Enterprise SaaS

Description For Senior Full Stack Software Engineer - Help Center

Toast is seeking a Senior Full Stack Software Engineer to join their Help Center engineering team in Dublin, Ireland. This role is crucial in building and maintaining the tools and experiences that empower restaurant customers to find answers independently and efficiently. The position offers a unique opportunity to work on both frontend and backend systems while making a real impact on customer support experiences.

The role involves building scalable web applications for Toast's support platform, working closely with Product, Design, and Customer Care teams to create intuitive self-service experiences. You'll be responsible for developing personalized support journeys, participating in architectural discussions, and mentoring peers while maintaining high-quality software standards.

As an ideal candidate, you'll bring 6+ years of full stack engineering experience, with deep knowledge of Kotlin/Java and JavaScript/TypeScript/React. You should have a proven track record in designing scalable systems and leading complex projects end-to-end. The role requires a passion for user experience and the ability to mentor other engineers.

Toast offers a competitive benefits package and embraces a hybrid work model requiring two days in the office per week. The company values diversity and inclusion, creating an environment where employees can thrive while working together to empower the restaurant community. This is an excellent opportunity for someone who wants to make a significant impact in the restaurant technology sector while working with modern technologies and contributing to meaningful customer solutions.

Last updated 4 minutes ago

Responsibilities For Senior Full Stack Software Engineer - Help Center

  • Build and maintain scalable full stack web applications that power the Toast support platform
  • Collaborate with Product, Design, and Customer Care teams to create intuitive and effective self-service experiences
  • Contribute to personalised and intelligent support journeys that guide users to the right solutions faster
  • Participate in design and architectural discussions to ensure we're building the right things the right way
  • Review code, mentor peers, and advocate for high-quality, maintainable software
  • Stay curious - Dig into data, talk to Care, and look for ways to continuously improve the digital support experience

Requirements For Senior Full Stack Software Engineer - Help Center

Java
Kotlin
JavaScript
TypeScript
React
  • 6+ years experience as a full stack software engineer
  • Deep experience building and maintaining systems using Kotlin or Java
  • Strong proficiency with Javascript/Typescript and ReactJS
  • Proven track record of designing and leading development of scalable, performant systems
  • Experience owning complex features or projects end-to-end across the stack
  • Ability to mentor and up-level engineers through code reviews, pairing, and technical guidance
  • Passionate about delivering great user experiences and building products that make a difference

Benefits For Senior Full Stack Software Engineer - Help Center

Medical Insurance
Dental Insurance
Vision Insurance
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance

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