Staff Software Engineer, Community Support Engineering

Airbnb's Community Support Engineering team is seeking a Staff Software Engineer to lead technical initiatives in China. This role is crucial in developing world-class technology solutions that power Airbnb's Community Support operations globally. As a technical lead, you'll work with a diverse team of engineers to improve customer and agent experiences, tackle complex technical challenges, and drive architectural decisions for large-scale applications. The position offers the opportunity to make lasting impacts on Airbnb's CS user experience while working in a flexible, global collaborative environment. The role requires expertise in backend development, system architecture, and technical leadership, with the ability to mentor team members and drive engineering excellence. This position combines technical depth with leadership responsibilities, making it ideal for experienced engineers passionate about creating scalable solutions that directly impact millions of users worldwide.