Full Stack (RoR) Support Engineer

Healthie is seeking a Full-Stack Support Engineer to join their mission of powering virtual-first healthcare delivery through technology. This role combines technical problem-solving with customer support, requiring expertise in Ruby on Rails, React, PostgreSQL, and GraphQL.

The position offers an opportunity to make a direct impact on healthcare technology, working with a diverse portfolio of customers from small practices to multi-billion dollar healthcare companies. As a core member of the Support Engineering team, you'll investigate and resolve complex technical issues, improve documentation, and develop internal tools to enhance support workflows.

The ideal candidate brings 2-3 years of software engineering experience, strong full-stack development skills, and a customer-oriented mindset. You'll work in a remote environment while being based out of the NYC HQ, with a competitive salary range of $95,000-$135,000 plus annual bonus.

This role is perfect for someone who combines technical expertise with excellent communication skills and a passion for healthcare innovation. You'll be working on mission-critical systems that help healthcare providers deliver better care to millions of patients. The position offers exposure to cutting-edge healthcare technology while allowing you to grow your full-stack development skills.

Healthie values Respect, Reliability, and Resilience, seeking candidates who can embody these principles while contributing to their goal of improving healthcare access and outcomes through technology. The company offers a structured interview process and values diversity and inclusion in their hiring practices.

The role provides an unique opportunity to work at the intersection of healthcare and technology, making a meaningful impact while growing professionally in a supportive, mission-driven environment. If you're passionate about using technology to improve healthcare delivery and enjoy solving complex technical challenges, this position offers an excellent opportunity to advance your career while making a difference in healthcare delivery.