Technical Operations Engineer

A world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges, partnering with industry-leaders in almost every sector for over 40+ years.
DevOps
Entry-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS · Cloud

Description For Technical Operations Engineer

At Oracle Cloud Infrastructure (OCI), we build the more intelligent future of cloud. OCI Sovereign Cloud is a team focused on bringing the world's most important work to OCI. We build and operate government, classified, and sovereign cloud regions to be reliable and high performance, just like our public cloud.

As a Technical Operations Engineer, you'll be responsible for the operation of production environments, including systems and databases, supporting critical business operations. You'll perform administration and analysis for multiple production environments and recommend solutions to improve availability, performance, and supportability. This role combines deep technical knowledge with administration/analysis of Oracle's Cloud Infrastructure to provide escalation support for complex production environment problems.

You'll be working with cutting-edge cloud technology, handling challenges related to immense growth, scaling, extremely high performance, and high availability requirements. This position offers an opportunity to work on critical infrastructure supporting government and classified operations while being part of a team that values customer focus and technical excellence.

The role requires security clearance and is specifically open to Singaporeans and PRs. You'll be part of Oracle's larger mission to deliver innovative cloud solutions while maintaining the highest standards of security and reliability for sovereign cloud operations.

Last updated 15 hours ago

Responsibilities For Technical Operations Engineer

  • Install, monitor, maintain, support, and optimize all production server hardware and software
  • Provide escalated technical support for complex technical issues
  • Coordinate escalated support cases and lead internal technical resources
  • Responsible for Oracle production environments
  • Provide on-call support on a rotating basis

Requirements For Technical Operations Engineer

Linux
Kubernetes
  • Experience with Linux System Administration, Networking, Storage, Compute, and Virtualization
  • Experience participating in or running incident bridges
  • Customer focus, passion for delighting customers
  • Experience in cloud technical support, operations, NOC or similar is preferred
  • Demonstrate ability to quickly learn new technical disciplines
  • This role is open to Singaporeans and PRs only
  • Security clearance required

Benefits For Technical Operations Engineer

Medical Insurance
Dental Insurance
Vision Insurance
401k
Parental Leave
  • Competitive benefits based on parity and consistency
  • Flexible medical, life insurance, and retirement options
  • Volunteer programs

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