Technical Operations Engineer

A world leader in cloud solutions, using tomorrow's technology to tackle today's challenges. Partnered with industry-leaders in almost every sector for 40+ years.
$79,100 - $158,200
Cloud
Entry-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS · Cloud

Description For Technical Operations Engineer

Oracle Cloud Infrastructure (OCI) is seeking a Technical Operations Engineer to join their team supporting government customers. This role combines deep technical expertise with cloud infrastructure administration to support critical business operations. The position requires an active Top Secret/SCI security clearance and must be located in Reston VA, Austin TX, or Seattle WA.

As a Technical Operations Engineer, you'll be responsible for managing and optimizing production environments, including systems and databases that support crucial business operations. You'll perform administration and analysis across multiple production environments, developing innovative solutions to enhance availability, performance, and supportability.

This role offers an exciting opportunity to work with cutting-edge cloud technologies while supporting government customers. You'll be part of a high-performing operations team, applying your technical knowledge to solve complex infrastructure challenges. The position requires strong problem-solving abilities, excellent communication skills, and a dedication to customer service.

Key aspects of the role include:

  • Managing and optimizing OCI Cloud Infrastructure
  • Providing escalated technical support and leading problem resolution
  • Working with server operations, system upgrades, and standardization projects
  • Contributing to a 24/7 operation through rotating on-call support

Benefits include competitive salary ($79,100-$158,200), comprehensive healthcare, 401(k) with company match, flexible vacation, and potential equity opportunities. This is an excellent opportunity for those interested in cloud operations and government sector work, offering both technical challenges and professional growth.

Last updated 6 minutes ago

Responsibilities For Technical Operations Engineer

  • Install, monitor, maintain, support, and optimize OCI Cloud Infrastructure
  • Provide escalated technical support for complex technical issues
  • Lead problem management cases and provide management status
  • Coordinate escalated support cases
  • Lead internal technical resources and/or third party vendors to resolution
  • Assist with server operating system and application upgrades, bug fixes, and patching
  • Work on standardization projects for hardware and software under the Oracle technology stack
  • Provide on-call support on a rotating basis

Requirements For Technical Operations Engineer

Linux
Kubernetes
  • US Government active Top Secret/ SCI security clearance required with willingness to get polygraph
  • Bachelor's degree in Computer Science, or equivalent work experience
  • Experience with Linux System Administration, Networking, Storage, Compute and Virtualization
  • Experience participating in or running incident bridges
  • Customer focus, passion for delighting customers
  • Demonstrable ability to quickly learn new technical disciplines and then train others
  • Must be US citizen

Benefits For Technical Operations Engineer

Medical Insurance
Dental Insurance
Vision Insurance
401k
Parental Leave
Mental Health Assistance
  • Medical, dental, and vision insurance
  • Short term disability and long term disability
  • Life insurance and AD&D
  • Health care and dependent care Flexible Spending Accounts
  • Pre-tax commuter and parking benefits
  • 401(k) Savings and Investment Plan with company match
  • Flexible Vacation
  • 11 paid holidays
  • Paid sick leave
  • Paid parental leave
  • Adoption assistance
  • Employee Stock Purchase Plan

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