Senior Staff Software Engineer

Outreach, a leading AI Sales Execution Platform, is seeking a Senior Staff Software Engineer to join their Conversation Intelligence Team. This role presents an exciting opportunity to shape the future of Kaia, their intelligent assistant for sales engagement.

The position involves working at the intersection of cutting-edge technologies, including machine learning, NLP, and cloud development. You'll be responsible for building the most intelligent assistant in the sales engagement domain, working directly with customers, applied scientists, and product managers. The role requires ownership of features from design to implementation, with a focus on both conversational understanding and system scalability.

As a Senior Staff Engineer, you'll be working on one of the most visible parts of Outreach's product, serving over 6,000 customers including industry giants like Zoom, McKesson, Snowflake, SAP, and Okta. The team's mission is to revolutionize sales team performance through AI-powered knowledge platforms and conversational intelligence experiences.

The ideal candidate brings 12+ years of professional software development experience, with a strong background in web technologies and cloud-based services. You should be comfortable working with JavaScript/TypeScript, React, Java, or Go, and have experience with machine learning and NLP technologies. Leadership skills are crucial, as you'll be setting technical direction and cultural standards for the team.

The position offers competitive compensation, comprehensive benefits including medical coverage for family members, generous parental leave, equity through RSU programs, and a strong emphasis on work-life balance. Outreach is committed to diversity and inclusion, maintaining various employee resource groups and fostering an inclusive environment where different perspectives are valued.