Staff Software Engineer, Voice Intelligence Services (Kaia)

Outreach, a leading AI Sales Execution Platform, is seeking a Staff Software Engineer to join their Voice Intelligence Services (Kaia) team. This role focuses on building intelligent assistants for sales engagement, working with cutting-edge technologies in ML and cloud development. The position involves handling voice/video streams, real-time transcriptions, and building highly scalable distributed systems. As a staff engineer, you'll lead technical projects, mentor team members, and work directly with customers to shape the future of Kaia.

The role offers an exciting opportunity to work with the latest technologies in Conversational AI, Speech Recognition, and NLP while solving impactful problems in the sales engagement domain. You'll be part of a team that's central to Outreach's product offering, working on highly visible features from design to implementation. The position requires strong technical leadership, experience with cloud-based services, and expertise in languages like Java or Go.

Working at Outreach means joining a company that values diversity and inclusion, offering comprehensive benefits including flexible time off, parental leave, and competitive compensation. The company serves over 6,000 customers including major tech firms like Zoom and Snowflake, and has offices worldwide. This hybrid position is based in Seattle, offering the flexibility of remote work while maintaining in-person collaboration.

The ideal candidate will bring 6+ years of production code experience, strong leadership skills, and a passion for solving complex technical challenges. You'll be instrumental in enhancing Outreach Kaia to better serve customers through continued growth and innovation in the sales engagement space.